Privacy Policy

Last updated: July 14, 2026

Custom Paint & Finish respects your privacy. This Privacy Policy explains what information we may collect when you visit our website, request an estimate, contact us, or otherwise interact with our business. It also explains how we use, protect, and share that information.

This policy applies to www.custompaintandfinish.com and the forms, pages, and features available through the website.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you complete a contact form, request an estimate, call, text, email, or otherwise communicate with us. This may include:

• Your name
• Email address
• Phone number
• Project address or general location
• Details about your painting, drywall, or related project
• Photos, documents, or other information you choose to send us
• Any other information included in your message

Information Collected Automatically

When you visit the website, certain technical information may be collected automatically. This may include:

• Your Internet Protocol address
• Browser and device type
• Operating system
• Pages viewed and links clicked
• Date and time of your visit
• Approximate geographic location
• Referral source
• Time spent on the website
• Other diagnostic and website-usage information

How We Use Your Information

We may use the information we collect to:

• Respond to questions, estimate requests, and service inquiries
• Contact you about your project or requested services
• Schedule consultations, estimates, and project-related appointments
• Prepare proposals and provide painting, drywall, or related services
• Send service-related communications by phone, email, or text
• Operate, maintain, protect, and improve the website
• Measure website traffic and understand how visitors use the site
• Improve our marketing, services, and customer experience
• Prevent fraud, spam, misuse, or security threats
• Comply with legal, regulatory, or contractual obligations

Cookies and Analytics

Our website may use cookies and similar technologies. Cookies are small files stored on your browser or device that help websites function, remember preferences, measure traffic, and understand visitor behavior.

We may use analytics and advertising tools, including services provided by Google or other third parties, to understand website performance and how visitors find and use the site. These tools may collect information such as pages visited, device type, approximate location, and interactions with the website.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

Contact Forms, Calls, Emails, and Text Messages

When you submit a form or contact us by phone, email, or text, we use the information you provide to respond to your request and communicate about your project.

By providing your phone number, you authorize us to contact you regarding your inquiry, estimate, appointment, or project. Message and data rates may apply to text communications. We do not use text messaging to send unrelated promotional messages without permission.

How We Share Information

We do not sell or rent your personal information. We may share information only when reasonably necessary in the following circumstances:

• Service providers: We may work with website hosting, analytics, form-processing, email, scheduling, marketing, payment, or technology providers that help us operate our business.
• Project-related providers: Information may be shared with contractors, subcontractors, suppliers, or professionals involved in responding to or completing your requested project.
• Legal obligations: We may disclose information when required by law, court order, subpoena, government request, or other lawful process.
• Protection and security: We may disclose information when necessary to protect our rights, property, customers, employees, or the public, or to investigate fraud or security concerns.
• Business changes: Information may be transferred as part of a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction.
• With your permission: We may share information for another purpose when you have given us consent.

Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business and tax records, resolve disputes, enforce agreements, protect our business, and meet legal obligations.

The length of time information is retained may vary depending on the type of information, the nature of the project, and applicable legal or operational requirements.

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no website, internet transmission, email system, or electronic storage method is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided. We may need to verify your identity before completing a request.

Certain information may need to be retained when required for legal, accounting, contractual, security, or legitimate business purposes.

You may also:

• Disable or limit cookies using your browser settings
• Unsubscribe from promotional emails using the link in the message
• Ask us to stop nonessential marketing communications
• Reply STOP to an eligible promotional text message

Children’s Privacy

This website and our services are intended for adults seeking painting, drywall, commercial, or industrial services. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through the website, please contact us so we can review and, when appropriate, delete the information.

Links to Other Websites

The website may contain links to third-party websites or services. We do not control and are not responsible for the content, security, or privacy practices of those third parties. We encourage you to review the privacy policy of any external website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices, or legal requirements.

The revised policy will be posted on this page with an updated effective date. Your continued use of the website after an update means the revised policy applies to your future use of the site.

Contact Custom Paint & Finish

Contact us with questions about this Privacy Policy or requests concerning your personal information.